About Me
- ZaLia
- Gombak, Selangor, Malaysia
- adakalanya dalam hidup ini kita perlu menangis agar kita sedarhidup ini bukan hanya untuk bergembira & berketawa.... dan adakalanya kita perlu ketawa agar kita tahu menghargai nilai setitis air mata... kalau kita tidak merasa kesulitan hari ini kita tidak akan rasai kemanisan kemudian hari
13 Oktober 2010
Benefits Of Ecommerce
My Opinion about E-COMMERCE
The lessons in the tutorial emphasize strategy-setting activities such as writing the firm's mission statement, determining a value proposition, defining the business model, identifying target markets, and conducting a competitor analysis. The lessons cover only lightly topics such as e-marketing, operations, and financial statements, which would be the focus in other courses such as marketing, logistics, and accounting.
Increasing memory skills will help you memorize faster and remember more. You will be able to remember names, facts, dates, history, story lines, outlines, speeches, and more. Just follow these easy steps and you won't increase your memorization time, you will cut it in half. Your short term memory will improve and your long term memory will surprise you. Start your memory enhance now!
· 1 - Most people try to simply read as much as they can to simply memorize a piece of writing or a number and that simply isn't enough. One also needs to practice recalling this information from your short term memory. With that said, we'll start by reading the piece aloud to ourselves or anyone else.
· 2 - There are a few other ways we can actively try to bring the text into our memory. Activities such as rewriting the material, creating an audio file to listen too or having someone read it to you are great ways to ingest the material.
· 3 - After bringing in the material, it's time to try to regurgitate it out. Unless you're particularly skilled at memorizing things this won't occur perfectly the first time. Now we need to actively try to come up with what we're trying to remember. On a blank sheet of paper, write down everything you recall. If it's a speech, speak out everything that's remembered.
· 4 - Another technique to activating your memory is an outline. In a way, an outline is a verbal puzzle for your memorization skills. It can be a guide to what you have to remember by giving yourself a clue and letting your brain extrapolate what that clue meant.
· 5 - One more advance technique to try is to write out the beginning letter of each word that needs to be memorized. Next read the single letter passage and get as far as you can. Go back to read the original passage again and then go back to your wordless version.
· 6 - Remember that memorization is not only the taking in of information but also the regurgitation of that information. From here you must repeat the previous steps, read in the information and then read out the information, until you have whatever it is better memorized
PPT 254 E-COMMERCE CONCEPT
Chapter 4
Consumer Behavior,
Customer Service, and
Advertising
¢ The Problem
Small business designing and manufacturing mountain bike components
1995 Web site was a status symbol rather than a business tool
The site did not:
¢ Offer enough customer information
¢ Enable the company to gain insight into their customers’ needs and wants
Exhibit 4.1 EC Consumer Behavior Model
Consumer Behavior Online (cont.)
¢ Consumer types—individual consumers who commands most of the media’s attention
¢ Organizational buyers
Governments and public organizations
Private corporations
Resellers
¢ Consumer behavior viewed in terms of:
Why is the consumer shopping?
How does the consumer benefit from shopping online?
Variables in the Purchasing Environment
¢ Social variables—people are influenced by:
Family members, friends, co-workers, “what’s in fashion this year”
¢ Cultural/community variables—where the consumer lives
¢ Other environmental variables:
Available information, government regulations, legal constraints, situational factors
Personal Characteristics Personal Differences
¢ Age and gender
¢ Marital status
¢ Educational level
¢ Ethnicity
¢ Occupation
¢ Household income
¢ Personality
¢ Lifestyle characteristics
Consumer Purchasing Decision Making
¢ Roles people play in decision-making
Initiator—suggests/thinks of buying a particular product or service
Influencer—advice/views carry weight in making a final buying decision
Decider—makes a buying decision or any part of it
Buyer—makes the actual purchase
User—consumes or uses a product or service
General Purchasing Decision-Making Model
¢ 5 major phases of a general model
1.Need identification
2.Information search
3.Evaluation of alternatives
4.Purchase and deliver
5.After-purchase evaluation
Web Advertising
¢ Advertising is an attempt to disseminate information in order to affect a buyer-seller transaction
¢ Interactive marketing—marketing that allows a consumer to interact with an online seller
Two-way communication and e-mail capabilities
Vendors also can target specific groups and individuals
Enables truly one-to-one advertising
Internet Advertising Terminology
¢ Ad views—number of times users call up a page that has a banner on it during a specific time period; known as impressions or page views.
¢ Button—a small banner that is linked to a Web site
¢ Page—HTML document
¢ Click—a count made each time a visitor clicks on an advertising banner to access the advertiser ‘s Web site (ad clicks and click throughs)
¢ CPM (cost per thousand impressions)—fee an advertiser pays for each 1,000 times a page with a banner ad is viewed
¢ Hit—request for data from a Web page or file
¢ Visit—a series of requests during one navigation of a Web a site; a pause of request for a certain length of time ends a visit
Why Internet Advertisement?
¢ 3/4 of PC users gave up some television time
¢ Well educated, high-income Internet users are a desired target for advertisers
¢ Internet is by far the fastest growing communication medium
¢ Advertisers are interested in a medium with such potential reach, both locally and globally
¢ Cost
Online ads are cheaper than those in other media
Ads can be updated at any time with minimal cost
¢ Richness of format
Use of text, audio, graphics, and animation
Games, entertainment, and promotions are easily combined in online ads
¢ Personalization
Can be interactive
Can target specific interest groups and/or individuals
Exhibit 4.11 Adoption Curves for Various Media
Advertising Networks
¢ Advertising networks (ad server networks)—specialized firms that offer customized Web advertising, such as brokering ads and helping target ads to selected groups of consumers
¢ One-to-one targeted ads and marketing can be:
Expensive
Very rewarding
Very effective
Advertisement Methods
¢ Banner--on a Web page, a graphic advertising display linked to the advertiser’s Web page
Keyword banners
Random banners
¢ Benefits of banner ads
Customized to the target audience or one-to-one ads
Utilize “force advertising” marketing strategy
Direct link to advertiser
Multi media capabilities
¢ Limitations of banner ads
High cost
Click ratio—the ratio between the number of clicks on a banner ad and the number of times it is seen by viewers; measures the success of a banner in attracting visitors to click on the ad
Declining click ratio—viewers have become immune to banners
¢ Banner swapping—an agreement between two companies to each display the other’s banner ad on its Web site
Direct link between one site to the other site
Ad space bartering
¢ Banner exchanges—markets in which companies can trade or exchange placement of banner ads on each other’s Web sites (bcentral.com)
Credit ratio of approximately 2:1
Still the largest Internet advertising medium
¢ Pop-under ad—an ad that appears underneath the current browser window, so when the user closes the active window, they see the ad
¢ Interstitials– an initial Web page or a portion of it that is used to capture the user’s attention for a short time while other content is loading
¢ E-mail
Several million users may be reached directly
Problems: junk mail, spamming
¢ Standardized ads—on February 26, 2001, the Internet Advertising Bureau, an industry trade group, adopted five standard ad sizes for the Internet:
Larger and more noticeable than banner ads
Look like the ads in a newspaper or magazine
Users read these ads four times more frequently than banners
Appear on Web sites in columns or boxes
¢ Skyscraper ad—full column-deep
Sometimes as many as four on one Web page
Interactive—click on a link inside the ad for more information about a product or service
¢ Classified ad—a newspaper-like ad
Special sites like classifieds2000.com
Online newspapers, exchanges, portals ,
Regular-size classified ads is free
Larger size or with some noticeable features is done for a fee
¢ URL (Universal Resource Locators)
Advantages:
¢ Minimal cost is associated with it
¢ Submit your URL to a search engine and be listed
¢ Keyword search is used
Disadvantages:
¢ Search engines index their listings differently
¢ Meta tags can be complicated
Optimizing Web content improves discovery by a search engine
¢ Keywordcount.com
¢ Searchenginewatch.com
Paid search-engine inclusion
¢ Several search engines charge fees for including URLs near the top of the search results
¢ A debatable issue is the ethics of this strategy
¢ Advertising in chat rooms
Virtual meeting ground
Free addition to a business site
Allows advertisers to cycle through messages and target the chatter again and again
Advertising can become more thematic
More effective than banners
Used for one-to-one connections
¢ Advertorial—an advertisement “disguised” to look like an editorial or general information
Special Advertising Topics
¢ Pricing of advertising
Justifying the cost of Internet advertisement is difficult for two reasons:
1.The difficulty in measuring the effectiveness of online advertising and
2.Disagreements on pricing methods
¢ Pricing based on ad views
¢ Pricing based on click-through
¢ Payment based on interactivity
The interactivity model bases ad pricing on how the visitor interacts with the target ad
¢ Payment based on actual purchase
Pay for ads only if an actual purchase has been made (affiliate programs)
¢ Permission advertising (permission marketing)—advertising (marketing) strategy in which customers agree to accept advertising and marketing materials
¢ Measuring, auditing, and analyzing web traffic
Site audit validates the number of ad views and hits claimed by the site
Rating—looks at multiple criteria including content, attractiveness, ease of navigation, and privacy protection
Sites with higher ratings command higher prices for advertising placed on their sites
Companies use software to assess if placing ads really increases traffic to their sites
¢ Localization—the process of converting media products developed in one country to a form culturally and linguistically acceptable in countries outside the original target market
¢ Using internet radio for localization
Internet radio—a Web site that provides music, talk, and other entertainment, both live and stored, from a variety of radio stations
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